Call (540) 404-2281Call Dan

Serving the Roanoke Valley, Blue Ridge, Botetourt County, and Rockbridge County

Tech help that comes to you.

Friendly help with phones, computers, printers and Wi-Fi — right at your kitchen table. I'll fix it and show you how it works.

Call (540) 404-2281
  • Local & owner-operated
  • Price before I start
  • No rushing, no jargon
Illustration: Dan sitting at a kitchen table with an older woman, showing her how her laptop works. She is smiling.

What I can help with

If it plugs in or lights up, I can probably help.

Here are the things people call me about most.

  • New phone, tablet or computer setup

    Set up, ready to use, with your contacts, photos and apps moved over from the old one.

  • Photos, saved and backed up

    Your family photos copied somewhere safe, so a broken phone or computer never means losing them.

  • Wi-Fi that works in every room

    Slow, spotty or keeps dropping? I'll find out why and get you connected.

  • Printer won't print

    Connected, printing and scanning again — and I'll show you how to fix it next time.

  • Locked out or forgot a password

    Back into your email and accounts, plus a simple, safe way to keep track of passwords.

  • Slow computer tune-up

    Cleaned up, updated and running faster — often no need to buy a new one.

  • Video calls with family

    See the grandkids on FaceTime or Zoom with one tap. We'll practice until it feels easy.

  • Tech lessons, at your pace

    Learn your phone, tablet or email one step at a time. No question is a silly question.

Don't see your problem? Call me at (540) 404-2281 and just describe it — no tech words needed.

Before & after a visit

What a visit from Dan looks like

Before
?
"The Wi-Fi only works in the kitchen."Videos freeze and the back bedroom gets nothing.
After
Strong signal, every room.Router moved and set up right, and you know who to call if it acts up.
Before
?
"I got a new phone… now what?"All your photos and contacts are stuck on the old, cracked one.
After
Everything moved over.Photos, contacts and texts on the new phone, and I'll show you where it all is.
Before
"Which password was it again?"Sticky notes everywhere, and still locked out of email.
After
Back in, and organized.Accounts recovered and one simple, safe place to keep your passwords — that you control.

How it works

Three easy steps. No shipping your computer anywhere.

  1. You call

    Tell me what's going on in your own words. We'll pick a time that suits you.

  2. I come to you

    I show up on time, at your home, and you'll know the price before I start.

  3. We fix it together

    I fix the problem and explain what I did in plain English. Ask anything.

Simple, honest pricing

One flat price. No surprises.

$85

per visit — includes the first full hour

  • I come to your home
  • A full hour of help on as many things as we can fit
  • Plain-English explanations
Book a visit: (540) 404-2281

Bigger job? You get a quote first.

If something will take longer than an hour — like setting up several devices or a whole-house Wi-Fi fix — I'll tell you the price for the whole project before I do any extra work. You decide. No pressure, ever.

Easy ways to pay

You pay at the end of the visit, when you're happy. I take cash, check, or card. I will never ask for gift cards, wire transfers or crypto.

Booking for a parent or relative?

Can't be there? I can.

Live too far away to help in person? Here's how I make it easy for you both.

  • You book and payCall from anywhere. I'll arrange a time with your parent and you can pay for the visit.
  • Get a short summaryWith your parent's OK, I'll send you a quick summary of what I fixed and anything to keep an eye on.
Call Dan about a parent

Meet your tech helper

Hi, I'm Dan.

I'm your neighbor who's good with computers — not a call center, and not a store counter.

I started Tech House Calls because I've seen how stressful technology can be when it stops working, and how much easier it is with someone sitting right beside you. With 10+ years of experience in the software industry, I'll help you solve whatever tech issue you're facing.

I work with Windows computers, Macs, iPhones, iPads, Android phones and tablets, printers, Wi-Fi and smart TVs.

— Dan

Dan, smiling

Common questions

Good questions people ask

How much does it cost?

$85 per visit, and that includes the first full hour. Most problems are solved in that hour. If a job will take longer, I'll give you a price for the whole thing before doing any extra work.

How long does a visit take?

Most visits take about an hour. Bigger projects, like setting up several new devices, can take longer — and you'll know ahead of time.

What should I have ready?

Just the devices you'd like help with, their chargers, and any passwords you already know (it's fine if you don't know them — that's often why people call). A list of questions is handy too.

What kinds of devices do you work on?

Windows computers, Macs, iPhones, iPads, Android phones and tablets, printers, Wi-Fi routers, smart TVs and streaming boxes. If you're not sure, just ask.

Where do you travel to?

I serve the Roanoke Valley, Blue Ridge, Botetourt County, and Rockbridge County. Call and I'll let you know if you're in my area.

How do I pay?

You pay at the end of the visit. I take cash, check, or card. I will never ask for gift cards, wire transfers or cryptocurrency — if anyone claiming to be "tech support" does, it's a scam.

I'm booking for my mom or dad. Can I pay for it?

Yes. You can book, pay, and be on the phone when we schedule. With their permission, I'll send you a short summary after the visit.

Will you see my private information?

Only what's needed to fix the problem, and only with you right there. I don't copy, keep or share your files or passwords.

Ready when you are. Just give me a call.

A real person answers — me. If I miss you, I'll call you back.

(540) 404-2281
Monday–Saturday, 9am–6pm